Increase Your Growth With Improved Customer Experiences (CX)
We help businesses accelerate their growth with GenAI powered customer experiences (CX), personalization and other customer-facing innovations.
We are specialists in digital strategy and GenAI powered customer experiences.
TechMoat Consulting
We help retailers, merchants, brands, healthcare and other businesses use digital tools to:
- Grow digital revenue, engagement and user growth.
- Personalize and improve customer experiences.
- Strengthen your digital moat.
- Crystallize your digital priorities for the next 1-2 years.
To learn more about our approach:
- Get our free emails (here)
- Listen to our podcast (here)
- Read our books (here)
Listen to Our Tech Strategy Podcast
- Our podcast details the strategies and secrets of the best digital businesses of the US, China and Asia.
- Available on iTunes here
Our Services
CONSULTING SERVICES
Our experienced team specializes in using digital tools to accelerate growth, improve customer experiences and strengthen digital moats.
Learn about our 1 Week Customer Experience Sprint.
MANAGEMENT WorkshopS
We do talks and workshops for management conferences. These can be keynotes with actionable lessons. Or they can be 2-3 day workshops to help the team decide their digital strategy and best next steps.
ASIA TECH TOURS
We offer business tours to China / Asia. These one-of-a-kind tours include digital training, networking and visits to leading tech companies. Plus, they’re lots of fun.
Read Our Moats and Marathons Books
- Our books series is an easy-to-use framework for building competitive advantages in digital businesses.
- Parts 1-6 of the Moats series are available on Amazon (click here).
- Our new speed read “One Hour Moats and Marathons” (published with McKinsey & Co) is a simple checklist for digital transformation. Available on Amazon (click here).
